Shipping Policy
Thank you for shopping with us! Below you'll find details about our shipping process, timeframes, and guidelines.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation. You’ll receive a notification when your order has shipped.
Please note: During high-demand periods, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on location and shipping method selected:
Standard Shipping: 5–7 business days
Expedited Shipping: 2–4 business days
International Shipping: 7–21 business days (varies by destination)
Order Tracking
Once your order has shipped, you'll receive a shipping confirmation email with a tracking number. Please allow 48-72 hours for tracking information to update.
International Shipping
We offer international shipping to most countries. Please be aware that customs, duties, and taxes may apply and are the responsibility of the buyer. Shipping times may vary depending on customs processing.
Lost or Damaged Packages
We are not responsible for lost, stolen, or damaged packages after they have been shipped. If your package is marked as delivered but you haven’t received it, please contact the carrier directly. If your package arrives damaged, contact us within 7 days with photos, and we’ll do our best to help resolve the issue.
Questions?
If you have any questions about your order or our shipping policy, feel free to reach out to us at letschat@collidingintoplace.com